Changes

*Sets forth the types of bad faith representations, compensation requests, or omissions that are considered to be unfair or deceptive.

*Provides an affirmative defense if the sender can show that statements, representations, or omissions were mistakes made in good faith, which may be demonstrated by a preponderance of evidence that the violation was not intentional and resulted from a bona fide error notwithstanding the maintenance of procedures reasonably adapted to avoid any such error.